Skin Biology's Loyalty Program:
My Rewards Terms & Conditions

How Customer Loyalty Pays YOU

  • Only one MyReward account allowed per individual.
  • Each Skin Biology product has a set point value. Once your order has been shipped, you will receive MyReward Points credited to your account.
  • Points can be redeemed as soon as 7 business days after purchase.
  • You will have a full year to accrue MyRewards points and redeem them before your points expire. Points must be redeemed within 365 days from when they were credited to your account before they expire.
  • CLICK HERE to view your current MyRewards Points - Or track under My Account> Other Features

How MyRewards Add Up

Points Earned ----------
Able to Redeem
250
$10 OFF
500 $20 OFF (or $20 product FREE)
1000 $40 OFF (or $40 product FREE)

    MyRewards points can be used to receive a FREE full-size product! - Simply accrue enough points the same dollar value as the full-size product of your choice.

  • How to Redeem: A minimum point value of 250 points is required. Redeem by logging into your MyRewards area - click REDEEM NOW. You will be advised of the total value off applied to your order.
  • MyRewards points can only be redeemed after your order has shipped and points become available 7 days thereafter.
  • NOTE: Returned items will have any MyReward points deducted automatically.
  • If you believe that you have validly obtained any MyReward credits that have not posted to your account, then you must contact us within 30 days after the date you claimed to have obtained MyReward credits. You acknowledge and agree that we may require reasonable documentation to support your claim and our resolution of your claim after our internal customer service review processes will be considered binding and final by you.

Product Values

Most Skin Biology products will carry a value of 10 points. All product combos (including special kits and starter trial packs) will carry a value of 5 points. However, there are a number of "high point value" products (worth 15 points) that will interest you! See the chart below to discover which products you can order that will help you quickly accrue points and let your loyalty reward you!
PRODUCT NAME
POINT VALUE
3% GHK VIP Luxury Cream - Large 15 points
3% GHK VIP Luxury Serum - Large 15 points
3% GHK-Cu Crepey Skin Escape - Large 15 points
2% GHK LUXE Eye Cream with TriFactor Complex 15 points
Balance Zone Oil Control Serum 15 points
CP Ultimate Eye Cream 15 points
CP Serum - Large 15 points
LOVE Foot & Heel Cream 15 points
Protect & Restore Classic - Large 15 points
Protect & Restore High Retinol - Large 15 points
Protect & Restore Day Cover - Large 15 points
Skin Products Sample Pack - 1 15 points
Skin Products Sample Pack - 2 15 points
Skin Signals Cream - Large 15 points
Skin Signals Solution - Large 15 points
Super GHK-Copper Cream - Large 15 points
Super GHK-Copper Serum - Large 15 points
Tin Nail Renewal 15 points
TINPEP Hand Cream - Medium 2oz 15 points
TINPEP Hand Cream - Large 4oz 15 points
BioHeal 15 points
Super Cop 2X Extra Strength - Large 15 points
2% Minoxidil 15 points
5% Minoxidil 15 points
ALL OTHER PRODUCTS
10 points
ALL OTHER COMBOS (starter kits, trial packs, special deals)
5 points

Overview

When you enroll in the MyRewards ("Program"), you agree to be bound by these Program Terms and Conditions. Skin Biology reserves the right at any time and from time to time, without notice, to add to, remove from, change or terminate the Program; for example, Skin Biology may change the Program benefits, MyReward credit levels, Program affiliations or redemption offers at any time without notice. Skin Biology also reserves the right to adjust product point values at any time without notice. Participants are responsible for accessing these sites in order to keep informed of Program features applicable to Participants' rights and responsibilities with regard to the Program. For questions regarding the Program, Participants may also call 1-800-405-1912 (8:00 a.m to 6:00 p.m., (Pacific Time Zone), Monday through Friday).

MyReward credits accrue and may be redeemed in accordance with these Program Terms and Conditions. Skin Biology may further restrict the Program based on your place of residence.

When you obtain MyReward credits, you have obtained a limited license from Skin Biology as described in the these Program Terms and Conditions. Accrued MyReward credits are not your property. MyReward credits are not transferable under any conditions, including upon a Participant's death, as part of a domestic relations matter, or in any other matter, and any purported transfer or exchange of MyReward credits is null and void. Accrued MyReward credits may not be combined with any other Program Participant's MyReward credits. All accrued MyReward credits will be forfeited upon your withdrawal from or termination of the Program.

MyReward credits have no MONETARY value and may not be combined with any other offer, discount, coupon or promotion. MYREWARDS CREDITS CAN NEVER BE CONVERTED TO CASH OR REFUNDED, EVEN UPON CANCELLATION OF YOUR ACCOUNT BY YOU OR TERMINATION OR SUSPENSION OF YOUR ACCOUNT BY US.

To the fullest extent allowed by law, Skin Biology retains ownership rights in any and all MyReward credits and grants you a limited, non-exclusive, non-transferable license to use MyReward credits only as specifically designated by Skin Biology as part of the Program. In the event that your account is cancelled or terminated by you or by Skin Biology for any reason, then you will no longer have the right to use any MyReward credits stored in or otherwise associated with your account, without any compensation to you or any liability of Skin Biology. Once MyReward credits are deleted from your account, they will not be reinstated, except at Skin Biology's sole discretion. Your only recourse and rights, if any, with respect to MyReward credits obtained by you is to redeem such MyReward credits in accordance with these Program Terms and Conditions pursuant to eligible redemption offers as specifically designated by Skin Biology's sole discretion.

You are encouraged to redeem MyReward credits stored in your account. Skin Biology reserves the right, at any time and for any reason, to terminate the Program or to otherwise cease to allow any and all uses of MyReward credits previously permitted.In such cases, Skin Biology generally will attempt to provide advance notice to Participants and an opportunity for Participants to redeem then-existing MyReward credits for eligible offers, as designated at such time by Skin Biology in its sole discretion; however, Skin Biology makes no guarantee there will be any such redemption offers available at such time.

The availability of any feature or aspect of the Program cannot be guaranteed.The existence of a particular offer available for redemption of MyReward credits is not a commitment by Skin Biology to maintain or continue to make such offers in the future. MyReward credits required for any redemption offer may increase at any time. The scope, variety and type of offers that may be available for redemption of MyReward credits can change at any time. Skin Biology has no obligation to continue making offers available for redemption of MyReward credits. In addition, we may limit your use MyReward credits stored in your account, including applying limits to: the number of MyReward credits you may have stored in or credited to your account balance at one time, the number of MyReward credits you may redeem within a given time period (for example, one day), or the number of MyReward credits you may obtain per promotion. We also may remove MyReward credits from your account if they are posted to your account in connection with an activity that is subsequently voided, canceled or involves a return.

Participant Eligibility

  • Only one MyReward account allowed per individual.
  • Provision of false information or omission of any information requested on any Program enrollment or redemption form or receipt may be grounds for denial of enrollment and/or accrual of MyReward credit in the Participant's account.

How MyRewards Add Up

Points Earned ----------
Able to Redeem
250
$10 OFF
500 $20 OFF (or $20 product FREE)
1000 $40 OFF (or $40 product FREE)

    MyRewards points can be used to receive a FREE full-size product! - Simply accrue enough points the same dollar value as the full-size product of your choice.

  • If you believe that you have validly obtained any MyReward credits that have not posted to your account, then you must contact us within 30 days after the date you claimed to have obtained MyReward credits. You acknowledge and agree that we may require reasonable documentation to support your claim and our resolution of your claim after our internal customer service review processes will be considered binding and final by you.

Reward Redemption

  • All redemption offers are subject to availability. Certain restrictions may apply to specific redemption offers.
  • After a Participant has redeemed MyReward credits, the Participant will not be able to exchange, refund or return the credits for redeposit in the Participant's account.
  • By redeeming a MyReward, the Participant releases Skin Biology, subsidiaries and affiliates from any and all liability regarding the Program or any redemption or use of MyReward credits. Skin Biology is not responsible for replacing lost, stolen or mutilated gift certificates, merchandise or anything else obtained by redemption of MyReward credits.

Miscellaneous

Participants are responsible for all taxes, liabilities, surcharges and any other fees associated with participation in the Program.

To the fullest extent allowed by law, Skin Biology makes no warranty, express or implied, regarding merchantability, fitness for a particular use or otherwise, regarding the Program or anything obtained by redemption of MyReward credits, AND Skin Biology is not liable or responsible for special, incidental, punitive, consequential, or exemplary damages arising from the or related to the Program or use in any manner of anything obtained by redemption.

You acknowledge and agree that the results of our internal customer service review processes will be considered binding and final by you with respect to any and all matters arising from or related to the Program. Skin Biology may audit any Participant's account at any time, with or without notice to the Participant, to ensure compliance with these Program Terms and Conditions. Skin Biology, in its sole discretion, may cancel, suspend or otherwise limit your access to MyReward credits stored in your account if there is any suspicious, fraudulent, abusive or unlawful activity associated with your account. If we cancel, suspend or otherwise limit access to MyReward credits stored in your account, your right to use MyReward credits stored in your account immediately ceases. We will use reasonable efforts to investigate accounts that are subject to access limitations and to reach a final decision on the limitations promptly. Skin Biology reserves the right to pursue legal action in the event of fraud, misrepresentation, abuse or violation of the Program Terms and Conditions.

The Program is subject to applicable government laws, rules and regulations. Void where prohibited.